Customer Service Help Desk

Customer service is our prime concern at Reed MIDEM.

Our Customer Service Help Desk offers you all-year assistance for any queries: online support, database, technical issues, conference informations, transportation, visa details, Tax (VAT) refund process…

At your service

  • Should you have not find answers to your issue through our FAQ, we invite you to fill in the Customer Service Help Desk form and submit your specific question.
  • If your request is time sensitive, you may wish to contact us by telephone during our Paris office opening hours (9.00 - 18.00 – Monday to Friday):

Phone: +33 (0)1 41 90 44 41/42


  • During the shows: do not hesitate to come and visit our “Customer Service Department” desk located in the Palais des Festivals at the main entrance (during show hours) for assistance.

Find out more about our shows

Want to learn more about MIPIM, MAPIC or MIPIM Asia? Fill in this form and receive detailed information about our real estate events.